When luxury is redefined by digital.
InterContinental Hotels trusted the Luxembourg-based Agency Netsive to transform its online customer experience. With an innovative and tailored digital approach, Netsive successfully attracted a demanding international clientele to redefine the codes of luxury in hospitality through an optimized digital presence.
Client:
InterContinental Hotels
InterContinental Marseille
InterContinental Lyon
InterContinental Genève
InterContinental Bordeaux
InterContinental Tel Aviv
Sector:
Luxury Hotels
Gastronomy
Services:
Consulting & Strategy
Digital identity
Social Media
Data Analysis
An immersive digital identity
An online presence that captures elegance and luxury.
For InterContinental Hotels & Resorts, Netsive designed a mobile-first and multilingual website that meets the expectations of a luxury clientele. We created an immersive digital identity where elegance meets e-commerce, incorporating advanced features for an optimized customer journey. Online reservations and purchases are made seamlessly, enhancing customer engagement and loyalty.
Every online interaction reflects the brand identity and values of InterContinental, creating a strong connection with customers while reinforcing its image of elegance and prestige.
Entry into the digital world begins with the first impression
With Netsive, customer relationship management transforms into a subtle art of retention, where every message, whether it be newsletters, emails, or SMS, is designed to rekindle customers’ attachment to the brand. By leveraging and enhancing valuable databases, we refine the customer experience with exclusive satisfaction surveys that elevate quality standards to unmatched levels.
Mastering the art of loyalty leads to remarkable online visibility
Social Media Optimization
Netsive ensures a strong presence on social media
Netsive develops tailored digital growth strategies for each platform, ensuring a strong and relevant presence on Instagram, LinkedIn, Facebook, and TikTok. Our targeted advertising campaigns aim to attract an international clientele, enhance brand awareness, and also promote exclusive local offers. Through an advanced Social Media Optimization (SMO) strategy, InterContinental increases its influence and reaches a wider audience, thereby consolidating its position as a leader in the luxury hospitality sector.
Netsive shapes unique digital experiences for each client
Case study
Voyages De Luxe
Would you like to enhance your brand image and offer your visitors an unforgettable digital experience? Contact us today to discuss your objectives and discover the solutions that will transform your website into a powerful engine for growth.
